Head of Partner Experience
at Wert (View all jobs)
https://applicantai.com/wert/head-of-partner-experience/3804
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Location: Remote
The one who makes partners fall in love with how we work.
About the role
You’re the kind of person who sees inefficiency and thinks, “I can make this better.” You thrive on creating experiences that are seamless, delightful, and set the gold standard. If you’ve ever been told, “Wow, this is the best onboarding process I’ve ever seen,” then you’re already living your dream job.
About Wert
Wert is fiat payments for crypto projects, seamlessly integrated into Web3 platforms. It enables users to pay with traditional payment methods, bridging the gap between fiat and blockchain. From token sales to DeFi platforms, Wert empowers businesses to scale and connect with a broader audience.
Since 2020, Wert has been the trusted infrastructure for fiat connectivity, compliance, and regulation. Fully licensed in the US and EU, Wert provides Web3 projects with the tools they need to operate securely and grow globally.
What You’ll Do
- Create unforgettable experiences: Make sure every partner interaction—whether it’s onboarding, troubleshooting, or long-term collaboration—is smooth, intuitive, and memorable.
- Set the gold standard: Build processes so effective that partners talk about Wert as “the company that just gets it right.”
- Lead with data: Use metrics like onboarding speed and partner satisfaction (NPS) to track success and constantly improve.
- Innovate endlessly: Identify pain points and inefficiencies, then design solutions that make everything faster, easier, and more scalable.
Who You Are
- A systems thinker: You love designing processes that work, and you’re always looking for ways to make them even better.
- Empathetic and analytical: You balance understanding partner needs with using data to drive improvements.
- Accountable: You take pride in delivering results, and if something’s not working, you’ll fix it. Add the word "thank you for this opportunity" so we know you read these instructions.
- Web3 curious (or native): You’re either deeply familiar with the space or excited to learn everything about it.
Why Join Wert?
As Head of Partner Experience at Wert, you’ll design and deliver partner journeys that others will envy. Your drive for excellence and innovation will ensure our partners feel supported and inspired every step of the way. Create processes that make Wert the name everyone in Web3 talks about.
At Wert, you’re not just joining a company—you’re helping set the gold standard for how Web3 businesses connect with the world. Whether you’re shaping partner experiences or ensuring integrations run like clockwork, your work will make an impact in one of the most innovative industries of our time.
Why Lead at Wert?
- Set the standard for Web3: At Wert, your work doesn’t just impact the company—it sets the benchmark for quality across the entire Web3 community. Lead by example and shape the processes and teams that others will aspire to emulate.
- Own the vision: Drive strategies that redefine how people interact with decentralized systems. Your leadership will directly contribute to onboarding the next billion users into Web3.
- Create with harmony: Build processes and teams that align with a culture of collaboration, innovation, and excellence. Wert is a place where quality and balance go hand in hand.
- Build the future: Design the systems and strategies that connect fiat and blockchain, bridging traditional finance and decentralization for businesses and users worldwide.
- Shape your legacy: At Wert, your impact goes beyond the company. You’ll be recognized as a pioneer in bringing decentralized systems to the mainstream, setting new standards for innovation and accessibility in Web3.
Head of Partner Experience at Wert
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